Bg389 Terms and Conditions — All Terms in Full
Please read these Terms and Conditions carefully before creating an account on bg389. By using our platform, you are considered to have read and accepted these terms.
Important Notice: By creating an account or using the bg389 platform, you are considered to have read and agreed to all of the following Terms and Conditions. If you do not agree, please refrain from using the platform.
1. General Terms
Bg389 is an international online betting and gaming platform operating under a licensed and regulated authority. These Terms and Conditions constitute a legal agreement between bg389 and its users.
These terms apply to the use of bg389's website, mobile site, and any associated services. We reserve the right to modify these terms at any time, and continued use of the platform after any changes will be considered acceptance of the updated terms.
Applicability
These Terms and Conditions apply to all bg389 services, including Sports Betting, Live Betting, casino games, Live Casino, virtual games, and any future services bg389 may introduce.
bg389 is only available to residents in regions where online gaming is legal. You are solely responsible for ensuring compliance with the laws applicable in your area.
2. Account Registration
To open an account with bg389, the following requirements must be met:
- You must be at least 18 years of age or older must be.
- Online gaming must be legal in your country of residence.
- All information provided during registration must be truthful, accurate, and complete.
- Each person only One Account you can open.
- You are responsible for keeping your account password confidential.
- Your account must not be shared with or used by anyone else.
Identity Verification (KYC)
Bg389 may request identity verification documents at any time. Typically, a copy of your national ID, passport, or driving license is required. Withdrawals may be held until the KYC process is completed.
Providing false information during registration may result in account termination and balance forfeiture. Please submit accurate details to keep your account secure.
3. Deposits & Withdrawals
The following rules apply to all deposits and withdrawals on bg389:
Deposit
- The minimum deposit amount may vary depending on the payment method selected.
- Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
- Deposits are usually credited to your account instantly.
- Deposited funds may only be used for betting or gaming purposes.
Withdrawal
- Withdrawal requests are typically processed within 24 hours.
- KYC verification must be completed before making a withdrawal.
- Withdrawals can only be made to the same payment method used for the deposit.
- If you have an active bonus, wagering requirements must be met before a withdrawal can be made.
Payment Methods & Limits
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳500 | ৳500 | Instant |
| Nagad | ৳500 | ৳500 | Instant |
| Rocket | ৳500 | ৳500 | Instant |
| Bank Transfer | ৳1,000 | ৳1,000 | 1–3 Business Days |
For detailed payment information, visit our Payment Page view.
4. Bonuses & Promotions
Bonuses and promotions offered by bg389 are subject to specific terms and conditions. Accepting a bonus means the associated terms automatically apply.
Welcome Bonus
New members can receive a Welcome Bonus of up to 100% on their first deposit. The following terms apply to this bonus:
- To withdraw the bonus amount, a minimum of 10x Wagering must be completed.
- Wagering must be completed within 30 days of receiving the bonus.
- Bonuses cannot be used to place bets on certain specific games.
- More than one bonus cannot be claimed from the same household or device.
Reload & Other Bonuses
Bg389 regularly offers reload bonuses, cashback deals, and special event promotions for its members. Full terms for each bonus are listed on the bonus page. For more details, visit our Bonus Page view.
bg389 reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is proven, the account may be terminated.
5. Betting Rules
The following general rules always apply when betting on bg389:
Bet Acceptance
- Once a bet is confirmed, it cannot be cancelled or modified.
- Bets can be cancelled before an event starts — not after.
- Odds in live betting are subject to change at any time.
- If a bet cannot be processed due to a system or network error, a full refund will be issued.
Result Determination
- All bet outcomes are determined based on the official results provided by the relevant sports authority.
- In the event of a dispute over results, bg389's decision is final.
- If a match or event is cancelled, the stake will be refunded.
Maximum Win Limit
The maximum winnings from a single bet depend on the bet type and event. For specific limits, visit the relevant game or betting market page, or contact our support team.
6. Prohibited Activities
The following activities are strictly prohibited on bg389 and may result in account termination and balance forfeiture:
- Multiple Accounts: Opening more than one account under the same person's name.
- Bonus Abuse: Using any strategy to exploit or abuse the bonus system.
- Fraud: Use of false information, stolen payment methods, or fraudulent documents.
- Money Laundering: Using bg389 for any unlawful purpose.
- Match Fixing: Influencing the outcome of any match or event, or using insider information related to such outcomes.
- Hacking: Attempting unauthorized access to bg389's systems.
- Account Sharing: Allowing someone else to use your account.
If prohibited activity is detected, bg389 reserves the right to close the account and forfeit all funds without prior notice.
7. Account Closure & Suspension
Bg389 may suspend or close an account under the following circumstances:
- If evidence of a terms and conditions violation is found.
- If identity verification has not been completed.
- If an account remains inactive for an extended period (typically 12 months).
- If the user submits a request to close their own account.
- By order of a court or regulatory authority.
Self-Exclusion
You can close your account at any time by contacting our support team. Please withdraw any remaining balance before submitting your account closure request.
8. Responsible Gaming
Bg389 believes betting and gaming should be a form of entertainment — never a source of problems. To support that, we offer the following tools:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Loss Limit: A cap on the maximum amount that can be lost within a given period.
- Self-Exclusion: Temporarily suspending account access for a set period.
- Reality Check: Reminders about time spent playing, delivered through regular intervals.
To learn more about responsible gaming, visit our Responsible Gaming Page view.
9. Privacy & Data Protection
Bg389 is committed to protecting your personal information. We use SSL encryption and advanced security technologies to keep your data safe.
- Your personal information is never sold or shared with any third party.
- Limited information may be shared with partner organizations for identity verification and payment processing purposes.
- Information may be shared with regulatory authorities where required by law.
For more details, visit our Privacy Policy read.
10. Changes to Terms & Contact
Bg389 reserves the right to update these Terms and Conditions at any time. For significant changes, we will send a notice to your registered email. The latest version of the terms will always be available on this page.
If you have any questions about these terms and conditions, please contact our support team:
- Email: support@bg389.app
- Live Chat: Available 24/7
These terms were last updated in January 2026 and will remain in effect until the next update.
Our Terms and Conditions are clear and straightforward. Register with bg389 and enjoy a 100% bonus on your first deposit. Millions of Bangladeshis already trust us.